Refunds & Returns

Shop with confidence at Aussie Vet Products, if you are unhappy for any reason with your order, simply return it to us, in its original condition within 60 days and we will happily exchange or refund.

Please refer to our Returns Policy for more information or check our frequently asked questions below:

The order I received was damaged. What do I do?

How do I return large items purchased online?

If I am returning an item will I receive a refund of the postage paid?

I accidently ordered the wrong product?

My product is the wrong size/ doesn’t fit properly?

My product is faulty?

I am having difficulty getting my product to work?

I need to submit a return or exchange, how do I send the product back?

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